Corporate protocol

According to Valerie Sokolosky (in The Little Instruction Boof of Business Etiquette, 1998): 

Corporate protocol is to the business world what gasoline is to be automobile.

Corporate protocol neutralizes savagery in today´s corporte jungle.

Business etiquete inspires in the office what table manners inspire in the Family.

People do business with people they like.

A professional who knows the rules of etiquette and good manners can handle any situation with ease and confidence.

Class is gracious simplicity.

Pensamento

Os momentos mais esplêndidos da vida não são os chamados dias de êxito, mas sim, aqueles dias em que, saindo do desânimo e do desespero, sentimos erguer-se dentro de nós um desafio à vida e a promessa de futuras realizações.

(Autor desconhecido)